Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we ask for information you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment data when you place orders, processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery timelines, and budget needs to tailor our service to your organization.

Our website automatically gathers technical details when you browse, including your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our offerings.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

CoastlineCrafts respects your privacy and does not sell personal information to third parties. We disclose information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to guard it. This comprises secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no internet transmission method is entirely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You possess important rights concerning your personal data. In accordance with applicable laws, you may have the ability to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the information at the end of this policy. We will respond within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on data type and purpose collected.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can adjust cookie settings in your browser options. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only CoastlineCrafts and our site. We are not liable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will adjust the "Last Updated" date near the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.